The biggest problem with having unhappy customers is that you never know who you mess with. It can be some Joe that would not do a thing or some big mough webmaster that knows how to start a buzz. A great example for that is shown in this Threadwatch post named Godaddy Holding Customer Sites to Ransom?.

The poster writes:

So we sent a request for a link trade to the wrong guy and he reported it as spam. Now Godaddy suspended 24 domains and is asking $199 each to get them back, a total of $4776 USD.

and the post takes off with many people being concerned by this issue.

I heard these GoDaddy horror stories around a year ago, and immediately moved all my domains.

I personally moved them to NameCheap and have been happy to date. I’ve also heard very good things about Moniker and how they fight for domain holders rights, but their prices have put me off to date.

Most people seem to agree on Moniker as being a solid trustworthy registrar. While I’ve never tried them before and their prices are about triple those of Godaddy I have a feeling that I will give them a show.

This entry was posted on Monday, September 12th, 2005 and is filed under Business Issues, Search Engine Optimization. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.